We have a strict NO RETURNS policy due to health and hygiene reasons for hair products. Any manufacturing defect or electrical product is covered under the manufacturer warranty.


We offer Free Shipping on all orders over $150 and a Flat Rate Shipping cost of $9.95 on all other orders. Shipping is via Australia Post Registered (signature on receipt) with a delivery timeframe of 1-3 business days for metropolitan areas, however outer regions can incur a longer delivery time. At checkout there is also an option for Express Shipping which costs a flat rate of $14.95.

International shipping is to New Zealand ONLY and we offer a Flat Rate Shipping cost of $39.95 on all orders with a delivery timeframe of 3-10 business days. Free Shipping is NOT available on international orders. Please contact Beauty & Hair Australia for any further details in regards to international shipping.

Please note we try our best to stock all the most popular styles and colours in store which will be sent out for delivery within 24 hours of order placement. Unfortunately due to a large range of colours and styles, if the item is not in stock we will notify you via email within 24 hours and delivery time is estimated between 5-7 business days (10-14 days).